FAQ’s Care Dimensions Walk for Hospice

-- Registration

How do I register for the Walk?
You can register for this year’s Walk by visiting CareDimensions.org/Walk and click on the Register Now button. If you need help registering, please contact the Walk Team at Events@CareDimensions.org or 978-907-4750.

Do I need to register my child/children for the Walk?
Children who wish to fundraise should register online. Children who will just be participating in the Walk for Hospice do not need to register online.

Is there a registration fee or fundraising minimum?
Care Dimensions Walk for Hospice does not have a registration fee or fundraising minimum. However, we are counting on your help to raise funds. We encourage every participant to support the Walk for Hospice by donating or fundraising. The goal for this year’s Walk is $230,000. Any donation, big or small helps ensure that expert and compassionate care are available to all in need.

I registered as an individual, but I would like to join a team.
Please contact us at 978-907-4750 or Events@CareDimensions.org and we will add you to a team.

Can I use my login information from previous years?
If you registered for the Walk in 2018 or later, you will be able to use the same login information from year to year.

I have forgotten my username and/or password.
Click here, then click on either "Forgot User Name?" or "Forgot Password?". Fill out the box(es) on the screen and press "Submit". You should receive your information by email. Please contact the Walk team if you are still unable to access your account at Events@CareDimensions.org or 978-907-4750.

How do I add a picture to my personal page?
Log in to the Walk website, click on "Participant Center" at the top of any page. Click on the "Personal Page" tab at the top. Click on "Photos/Videos" on the right. You can upload a single .jpeg picture. Or feel free to reach out to us and we will assist you at Events@CareDimensions.org or call 978-907-4750.

Can I change my team’s name or goal?

• Yes, however, only a team captain can make changes to a team. To change the team’s name: Log into the Walk website, click on "Participant Center" at the top of any page. Click on the "Team Page" tab, then click on "edit" in the box to the right.
• To change the team goal: Log into the Walk website, click on "Participant Center" at the top of any page. Click on the "Progress" tab, then click on "Team" in the box to the right. Click on "change" below your team's goal to change the amount.
  
  

How do I find a participant’s personal fundraising page?
Click on Donate and search by their first or last name. If their name does not come right up, try entering the first few letters of their name. For example, type in T instead of Tom or Thomas.

Can we switch out team captains or assign co-captains to a team?
Yes, however, only the current team captain can do so. Log into the Walk website, click on "Participant Center" at the top of any page. Click on "View Team Roster" on the right-hand side, then click on "Manage Captains". Check the boxes next to each member who should be a captain, then press "Save".

Who should I contact if I have questions regarding Care Dimensions Walk for Hospice that are not addressed on this page?
Please contact the Walk team at Events@CareDimensions.org or 978-907-4750.

-- Fundraising

Is Care Dimensions a non-profit organization? Are donations to the Walk for Hospice tax deductible?
Yes, Care Dimensions is a registered 501(c)3 non-profit organization, and donations to Care Dimensions, including the Walk for Hospice, are tax deductible to the full extent permitted by law. The federal tax ID for Care Dimensions is #22-2873792.

How can people support my fundraising efforts?

• It’s easy for friends, family, neighbors, and colleagues to support you! The fastest way for someone to sponsor you is to make an online donation to your fundraising page. We use industry accepted encryption for transmission of credit card information to ensure your information is secure, accurate, and complete.
• After you register, you can create a Facebook Fundraiser that syncs with your Walk page. Log in to your Participant Center, look for the blue box that says, "Fundraise on Facebook" and follow the prompts. Follow this guide or watch this video tutorial for more detailed instructions.
• Giving by phone is easy. Call 978-907-4750 and someone on the Walk team will take your donation by credit card and post it to your fundraising page right away.
• Make a check payable to Care Dimensions Walk for Hospice and add your name to the memo line and we will be sure to add it to your fundraising total. You can mail the check to Care Dimensions, Attn: Walk, 75 Sylvan Street, Suite B-102, Danvers, MA, 01923.
• Bring your donation in person to our office at 75 Sylvan Street, Suite B-102, Danvers on drop off at the in person Walk on 9/29/24.
  
  

My fundraising total on my web page doesn't match what I turned in.
There may be a delay entering donations that were received offline during peak event times. If you have additional questions about your fundraising total, please contact the Walk team at Events@CareDimensions.org or 978-907-4750.

How are offline donations handled?
Offline donations are manually entered and applied to participants fundraising pages. Please note there may be a delay entering donations during peak event times. If you have any questions, please contact the Walk team at Events@CareDimensions.org or 978-907-4750.

Where can I get a donation tracking sheet to record donations?
Click here to download a donation tracking sheet.

Who should donation checks be made out to?
Care Dimensions Walk for Hospice and add your name to the memo line and we will be sure to add it to your fundraising total.

Do you accept matching gifts?
Yes! Matching gifts are an easy and great way to double or triple donations. To see if your company has a matching gift program, please contact your employer’s HR Department. Much of the necessary information may also be available on your company intranet. If your employer matches gifts, they may have you fill out a form and email or mail it to our organization. Please send those forms to: Care Dimensions Walk for Hospice, 75 Sylvan Street, Suite B-102, Danvers, MA 01923 or email them to Events@CareDimensions.org.

How do I find a participant’s personal fundraising page?
Click on Donate and search by their first or last name. If their name does not come right up, try entering the first few letters of their name. For example, type in T instead of Tom or Thomas.

Can I donate or fundraise if the event is over?
Yes, thank you! We will count donations towards this year’s Walk until December 31.

-- Website

My Participant Center will not load after I log in.
This could be caused by your internet browser or by a firewall. If you are using Firefox as your internet browser, we recommend switching to another browser, such as Chrome. If you are trying to access your Participant Center on a work or corporate computer, you may be experiencing difficulties due to social media blocking. If your company blocks access to social media sites, such as Facebook, the Participant Center will not load. Contact your IT department or try logging in on a home computer or other non-work device.

I am not receiving emails from the Walk for Hospice.
First, add Events@CareDimensions.org as an approved sender list so that Walk emails do not go into your Spam or Junk folder. Walkers using a Comcast email may not receive Walk emails. We are working to resolve this issue with Comcast.
 

-- General Information

When does the Walk begin?
Registration for the Walk opens on Sunday, September 29, 2024 at 8:00 AM.
Opening Ceremonies will be at 9:00 AM and the Walk begins at 9:15 AM.

Where does the Walk take place?
On the campus of St. John’s Preparatory Campus, 72 Spring Street, Danvers. The Walk Village is next to the Ryken building and in the Pete Frates Baseball Field.

What if there is bad weather on the day of the Walk?
The Walk is held rain or shine! However, if weather conditions become dangerous, there will be an update added to the Walk Event Page.

How long is the Walk?
The Walk is approximately 3 miles long. A short route of approximately 1.5 miles long is also available.

Where can I park and is there handicap parking?
Parking is available at the St. John’s Prep campus and yes, there is handicap parking.

Is the event accessible for strollers?
Yes, this is a family event, and all ages are welcome.

May I bring my dog to the Walk?
Yes, leashed, and friendly dogs are welcome to join you on the Walk. We appreciate your help in keeping the St. John Prep Campus and neighborhood in great shape.

Do I need to check-in at registration before I begin the Walk?
Please check-in at the registration tent only if you have sponsor forms or donations to turn in. The registration tent opens at 8:00 AM and stays open until after all participants have completed their walk.

Will there be food and restrooms available?
We are fortunate to receive in-kind donations of water, fruit, and snacks. The snack tent is open before and after the Walk. Port-a-potties will be available at the event in the Ryken parking lot.

How can I volunteer for the Walk?
We need volunteers! Please contact the Walk Team at Events@CareDimensions.org or 978-907-4750.

I want to create a Walk shirt for my team. Can I have the Walk logo?
Yes! Logo files are available to Walkers. Please contact Melissa Jacobsen, Graphic Designer, at MJacobsen@CareDimensions.org for usage guidelines and files. Below is a preview image of the Walk logo.